TERMS & CONDITIONS INCLUDING RETURNS POLICY

TERMS AND CONDITIONS

Finley’s Oven Cleaning Supplies offers tools and supplies intended for the oven cleaning professional, please do not purchase goods if a member of the general public.

All product information and advice given by Finley’s are intended as a guide only.  It is important that before commencing cleaning using any of our products the purchaser should ensure that the appropriate product is being applied and caution used particularly when using any of Finley’s caustic- based products.  We are unable to take any responsibility for any claims arising as a result of damage due to the misuse of Finley’s products.

All oven cleaning dip tanks supplied are thoroughly tested before dispatch along with ancillary items such as gas burners and electrical plates.  If a tank develops a fault within the term of 2 years from date of purchase and after inspection, is determined not to have been caused by accidental damage or misuse, we will arrange to repair or replace.  Any faults arising to ancillary items provided (excluding the tank and burner box) are covered for a period not exceeding 6 months from date of purchase.

Please note we are currently only able to ship to the UK mainland only.  If your postcode falls outside the UK mainland, unfortunately we will have to cancel your order and refund your payment.  All payments via the website are made through Paypal and we do not hold any credit/debit card details.

RETURNS POLICY

Any claims for shortages or errors in your order should be forwarded to us as soon as possible but within 7 days of receipt.  We will accept returned items which are damaged in any way up to 14 days from the date of purchase.  Please advise of any damage to a tank purchased within 14 days, a full refund will not normally be issued after 30 days.  If you wish to return a tank to us if it is received in a damaged condition, please contact us to discuss the return before booking any courier.  Any courier charges will need to be agreed in writing before you return the goods.

Finley’s Oven Cleaning Supplies, 7 St Marys Lane, Dilton Marsh, Westbury BA13 4BL, Tel: 07710 570569, info@ovencleaningshop.co.uk.

OVEN CLEANING CHEMICALS

Caustic and non caustic chemicals designed for the professional oven cleaner.

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